To ensure your sense of safety and comfort throughout the virtual meeting, the joint annual meeting ombuds, Dr. Kathy Canul, is available to listen to any concerns you may have regarding any unwelcome behavior, including incidents and allegations of harassment. An ombudsperson will listen objectively to your worries, discuss options and offer guidance on whatever you may be facing and, when appropriate, direct you to other resources available to you as participants of this meeting. In some circumstances, resolving conflict could include a virtual mediated conversation, where she may help facilitate the conversation.
You can review the Joint Professional Conduct and Harassment Policy at:
Dr. Canul’s contact information is:
Phone: (949) 293-7515
You can contact Dr. Canul by phone or email to reserve a time to speak with her during her office hours from January 5 – January 10. She will provide Zoom link for virtual meetings.
Ombuds’ office hours during the meeting are:
Dr. Canul may also have availability at other times, but please note that she is located in in the Pacific Standard time zone.
You can also contact the ombuds by phone or email during the two months following the meeting.
Please find below some resources on conflict resolution that have been provided by Dr. Canul.
Conflict Management On-line Resources
If you would like to understand more about the causes of workplace conflict, please read:
What Causes Employee Conflict in the Workplace?
6 Warning Signs of Unhealthy Workplace Conflict
If you would like to learn ways to more effectively communicate please read and view:
10 Ways Remote Workers Can Improve Communication Skills
How to handle rude emails, constant messages and micromanaging bosses while working remotely
Communication Skills for Workplace Success
10 Ways to Have a Better Conversation | Celeste Headlee
If you would like to develop strategies to hear different perspectives, please read and view:
How to Use Empathy to Improve Your Workplace
Own Your Behaviours, Master Your Communication, Determine Your Success | Louise Evans
If you would like to improve cultural competency in communication and conflict resolution, please read and view:
Cross-Cultural Awareness: How to Tell a Direct From an Indirect Communication Culture
The Communication Dimension: A Key to Cross-Cultural Awareness That Propels Business Success
Bridging Two Kinds of Cultural Differences
Reaching Across Cultures without Losing Yourself
How Cultures across the World Approach Leadership
If you would like to learn more about managing conflict between and across others, please read:
The Manager as Mediator: 5 Tips for Managing Conflict between Co-Workers
The 5 ‘Cs’ Approach to Conflict Resolution in the Workplace
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